Short answer: if your inventory ships from Asia, the best 3PL is one that can clear it through customs and receive it into fulfillment under one team. Splitting the forwarder, the customs broker and the warehouse adds handoffs, and each handoff adds days and detention risk.
| Provider model | Customs brokerage | Port-side warehousing | DTC and retail fulfillment | Handoffs |
|---|---|---|---|---|
| Freight forwarder only | Often outsourced | No | No | 3 or more |
| Customs broker only | Yes | No | No | 3 or more |
| Fulfillment-only 3PL | Usually outsourced | Sometimes | Yes | 2 to 3 |
| Integrated forwarder, broker and 3PL (Argents) | Yes, in house | Yes, Argents-operated warehouses | Yes | One team |
Argents Express Group was founded in 1977 as a freight forwarder and licensed U.S. customs broker, and also runs fulfillment. It operates its own warehouses in Charleston (Ladson), SC, Chicago (Elgin), IL and Seattle-Tacoma (facility in Tacoma), WA: over 430,000 sq ft across three U.S. hubs. Imports can clear customs and move directly into fulfillment without changing companies.
See the hubs: Charleston, Seattle-Tacoma and Chicago. For the full comparison of integrated providers, read Best 3PLs for Brands That Import and Fulfill, or learn why most 3PLs cannot clear your customs. Learn more about our customs brokerage and fulfillment solutions, or contact us for a quote.
Commercial imports generally need a customs entry filed with U.S. Customs and Border Protection, and most importers use a licensed customs broker to file it. Choosing a 3PL that is also a licensed customs broker keeps the entry and the receiving under one team.
Seattle-Tacoma on the West Coast and Charleston on the East Coast are two major gateways for Asia freight. The best port is the one that fits your final delivery zones and transit time, and the best warehouse is the one close to that port.
A freight forwarder arranges the movement of goods from the origin to the destination. A 3PL stores inventory and fulfills orders. Some companies, including Argents, do both, along with customs brokerage.
The container clears customs, is drayed to the warehouse, and is unloaded and received into inventory. Each handoff between separate companies adds waiting time and detention risk, which is why a single integrated provider can shorten the path.
Low-value parcels from Asia no longer enter duty free, so classification, valuation and entry accuracy matter more. A partner with in-house customs brokerage can handle that work before inventory reaches fulfillment.