Analysts say that e-commerce sales are expected to exceed $5.5 trillion worldwide by the end of 2022. This means that $.22 of every dollar spent is in e-commerce. Research analyst Nia Hudson with Transport Intelligence Ltd. (TI) says, “Customers continue to shop online more, and for a greater number of categories than ever before. As a result, an increasing number of businesses are choosing to move online to capture a wider audience, particularly small- to mid-sized enterprises.” She goes on to say, “…these trends have placed increasing pressure on 3PLs to provide flexible, automated e-fulfillment options, and particularly those aimed at the direct to consumer (D2) market.”
Shippers are now seeking 3PL providers who can rise to meet their changing needs in this new market. They’re looking for those providers who are up to date on new policies coming out of Customs and Border Protection (CBP). Especially those new and updated policies about forced labor in the supply chain and can guarantee their shipments meet all benchmarks. They want a provider who can plan for supply chain disruption and snarls, including other labor issues, equipment shortages, and myriad other complications that have plagued cargo throughout the pandemic.
Hudson summed up the current needs with this statement to Logistics Management: “Omni-channel logistics services are also in demand, with automation being a key cornerstone of e-fulfillment processes.”
Automation. Optimization. Modernization. These are key items of focus that will support everyone’s success in this new landscape. The e-commerce boom has changed the way we do business and continues to push evolution. There’s room for innovation and creativity, all while continuing to polish already great ideas and systems.
Argents is already ahead of the curve, leaning into new technologies while still providing the same level of personal service our clients have come to expect. Reach out to the expert team at Argents today to explore what we can do for you.