THE ARGENTS TEAM
William J. Chiappetta, President, Owner/Founder
William was born in Port Chester, New York in 1947. He earned a B.A. degree in English from the University of Dayton, Ohio in 1969. He worked a variety of jobs out of college, ending with two stints with air freight forwarders in the mid ’70’s where he gained the experience he needed to strike out on his own. He also pursued an M.B.A. at the University of Detroit during this time which provided solid business foundation skills.
Argents opened its doors in October, 1977 as a domestic freight forwarder, specializing in a personal, individualized service. Air freight then consisted of a handful of consolidators linked to airport truckers, with little thought to individual needs. A small forwarder could provide a unique service. Our clients received a call each morning, updating the status of their freight - a small service unheard of at the time. Argents excelled in next day and same day moves, pre-dating the overnight service everyone takes for granted now.
Argents has grown over the years, becoming a full service logistics company, still committed to the strong, personalized service that guided them through those first years.
Cynthia Chiappetta, Vice-President, Financial Controller
Cynthia was born in Detroit, Michigan in 1948. She earned a B.A. degree in English from the University of Dayton, Ohio 1970. In 1977 when the company opened its doors, she took on the bookkeeping right from the beginning, as well as sales. The accounting aspect has remained her focus over the years, employing a full-time staff and overseeing a dozen changes in accounting programs, as well as the initial “computerization” of the books, years ago.
Human resources, payroll, insurance, tax planning, cash flow and banking relations all fall under her scope of responsibilities. In a small business, you have the opportunity to wear many hats, and that’s just fine with her.
Dagny M. Dogger, Vice President of Operations / Director of International Relations and Customer Service
Dagny graduated from University of Dayton with a BA in International Business in 1995.
Dagny started her career with Argents in January 1997, handling outside sales from a satellite location in Cleveland, Ohio. As she obtained a few customers, she decided she wanted to have her own office/team to ensure the customer service levels she was selling were being met. She moved to Charleston in June of 1997 and opened the Charleston location. During this time, she not only performed much of the outside sales for the location, she also took on all requirements to run and grow a successful new office for Argents. Once the Charleston office was successful, she stepped down as Manager and had a few children while working remotely with some of our international partners. In June of 2005, she moved to our Corporate Office to assume the role of Director of International Relations and Customer Service. In 2011, she was promoted to the Vice President of Operations role. "I look forward to moving us forward in the industry, perfecting our customer service and compliance company-wide, and to growing along with our great team of professionals."
Tony Chiappetta, Station Manager / Director of Business Development (Chicago - ORD)
After completing his Bachelor of Arts degree from Purdue University, Tony joined the Argents team in June of 2006 as the sales representative of our Charlotte branch location. Tony then transferred to Chicago in February 2009, where he became our regional sales manager at our Midwest hub location. He helped grow and expand the Chicago location over the next year; so much that we moved to a new, larger location in 2010. As of March 2011, Tony was promoted to Regional Manager in Chicago and is now overseeing the complete sales and operations in the Midwest.
Tony also serves as our Director of Business Development. He travels frequently around the globe to meet with clients, vendors and partners in an effort to further build relationships and services.
Elizabeth Deaton, Station Manager / Director of Compliance / LCHB (Charleston - CHS)
Elizabeth Deaton graduated from the University of Richmond with a BA in Economics. Her career in Transportation started in Charleston with a large, neutral NVOCC, where she worked in various departments quoting rates, booking freight, preparing documentation, coordinating the loading of containers and eventually sales. While in Los Angeles as an Account Representative, she became quite interested in the role of the freight forwarder.
She went to work for a medium-sized domestic/air freight forwarder who was looking to start up an ocean freight division. As the company grew and the ocean export division took off, her role expanded to Director of Training & Quality Assurance, overseeing customer service and quality control for all product lines. This role involved working with all of the offices nationwide as well as meeting agents/partners and customers overseas to develop business.
After many years in California, she returned to Charleston to raise her family. Seeking to work with a customer service driven forwarding company, her search lead her to Argents Express Group. She is a licensed customs broker who is active with the local chapter of the Customs Brokers and Freight Forwarders Association.
Jessica Ritton, Operations Manager / IAC Security Coordinator
Jessica joined the Argents team in May 2000. She has served many roles within the company. Jessica began as an operations assistant in our Detroit office and progressed to import operations, supervisor and then station manager of the Detroit branch. In September 2006, Jessica transferred to our corporate office where she now serves as our Operations Manager as well as Vendor Relations Manager and IAC Security Coordinator.
Jessica graduated from the University of Michigan with a bachelor of arts degree in Corporate Communications / Public Relations. She has also earned her designations as a Certified Export Specialist (CES) and Certfied Customs Specialist (CCS) from the National Customs Brokers and Forwards Association of America (NCBFAA).